Refund policy
π° Refund & Replacement Policy
Thank you for choosing READIT.PK π. Your satisfaction is very important to us. If you face any issues with your order, weβre here to help. Please review our refund and replacement policy below.
π Return / Replacement Conditions
We offer free replacements in the following cases:
1. Printing or Binding Issues
If your book has printing errors or binding defects, please contact us within 2 days of receiving the product.
We will arrange a replacement at no extra cost.
2. Incorrect Product Delivered
If you receive the wrong item, notify us within 2 days of delivery.
Weβll promptly send the correct item without any additional charges.
3. Non-Delivery
If your order does not arrive within the estimated delivery time, contact us.
We will investigate and may offer compensation or a refund if necessary.
π« Refund Exclusions
Refunds are not available in the following situations:
Change of Mind / Buyerβs Remorse
We do not issue refunds if you simply change your mind or no longer want the item. Please confirm your order carefully before purchase.
Custom Orders
Refunds are not available for customized or special orders unless there is a major defect.
π Refund Process
Refunds are typically processed within 1β3 business days of approval.
The time it takes for the refund to appear in your account may depend on your payment method or bank processing times.
β Important Information
For replacement claims, please keep the product in its original condition until the replacement is delivered.
This helps us ensure a smooth and efficient process.
π§ How to Request a Replacement
To request a replacement, please email our support team at:
readit.pk00@gmail.com
Include:
Your order number
A short description of the issue
Once we receive your request, our team will review it and arrange the replacement as quickly as possible.
π Contact Us
For any questions or further assistance:
π§ readit.pk00@gmail.com
π± WhatsApp: 0337-8566122
We truly appreciate your trust in READIT.PK and look forward to serving you again! π

