Refund policy

💰 Refund & Replacement Policy

Thank you for choosing READIT.PK 📚. Your satisfaction is very important to us. If you face any issues with your order, we’re here to help. Please review our refund and replacement policy below.

🔄 Return / Replacement Conditions

We offer free replacements in the following cases:

1. Printing or Binding Issues

If your book has printing errors or binding defects, please contact us within 2 days of receiving the product.

We will arrange a replacement at no extra cost.

2. Incorrect Product Delivered

If you receive the wrong item, notify us within 2 days of delivery.

We’ll promptly send the correct item without any additional charges.

3. Non-Delivery

If your order does not arrive within the estimated delivery time, contact us.

We will investigate and may offer compensation or a refund if necessary.

🚫 Refund Exclusions

Refunds are not available in the following situations:

Change of Mind / Buyer’s Remorse
We do not issue refunds if you simply change your mind or no longer want the item. Please confirm your order carefully before purchase.

Custom Orders
Refunds are not available for customized or special orders unless there is a major defect.

📝 Refund Process

Refunds are typically processed within 1–3 business days of approval.

The time it takes for the refund to appear in your account may depend on your payment method or bank processing times.

⚠ Important Information

For replacement claims, please keep the product in its original condition until the replacement is delivered.

This helps us ensure a smooth and efficient process.

📧 How to Request a Replacement

To request a replacement, please email our support team at:
readit.pk00@gmail.com

Include:

Your order number

A short description of the issue

Once we receive your request, our team will review it and arrange the replacement as quickly as possible.

📞 Contact Us

For any questions or further assistance:
📧 readit.pk00@gmail.com

📱 WhatsApp: 0337-8566122

We truly appreciate your trust in READIT.PK and look forward to serving you again! 💙